Welcome to our website TESSITURA.AT (the Site).
Your privacy and the security of your personal data is extremely important to S.C.MODA GRAVITAS S.R.L. (“TESSITURA”). We therefore take exceptional care when collecting and managing your personal data, adopting specific measures to ensure that it is stored securely.
Who is the Data Controller?
Below you will the key information on how your personal data is processed by S.C.MODA GRAVITAS S.R.L., a company based in Bucharest,Romania,Piata-Amzei 7-9,sc.C,et.4,ap.13,VAT RO39683596,J40/10849/2018.
Should you require any further explanations or should you have any questions or requirements regarding your privacy and the processing of your personal data, you may contact us any time, either by logging a request with our Customer Care team via the online form.
You may also contact our Data Protection Officer (DPO), either by way of a written letter addressed to the “Data Protection Officer” .
What data do we process and why?
The personal data that TESSITURA processes is the data that you provide when you place an order and purchase goods, and the data that we collect whilst you browse or use the services offered on TESSITURA.AT. TESSITURA can therefore collect data on you, such as personal information like your name and surname, shipping address and billing address, browsing data and shopping habits.
Your data is notably processed for the following purposes:
- to conclude and perform the agreement for the purchase of goods offered on TESSITURA.AT;
- so that you can register on the Site and App in order to benefit from the services reserved for registered users;
- to manage the requests you submit to our Customer Care team.
In the cases mentioned above, processing your personal data is necessary in order to perform an agreement with you or to provide you with the specific service that you have requested from us. We also carry out statistical surveys and analyses using the data in aggregate form in order to gain an understanding of how users interact and use the Site, with a view to improving our product range and services.
We will only process your data for the following purposes with your express prior consent:
- to send you our newsletter via email (communications on news and promotions);
- to send you SMS messages about our news and promotions (SMS service);
- to send you commercial and promotional communications on our products and services and to carry out opinion polls and market research (via email, SMS, phone and post);
- to personalise the Site and our commercial communications based on your habits and interests.
Your data may also be processed to allow TESSITURA to carry out security checks, in order to prevent and protect your data from fraudulent activity, counterfeiting and abusive conduct (also by third parties) that constitute a violation of current legislation, contractual provisions applicable to the Site, the App and the related services, and regulations on honesty and good faith. Such processing activities shall be based on the legitimate interest of TESSITURA.
Who will process your data?
Your data will be processed by staff duly instructed by TESSITURA in its capacity as Data Controller. For organisational and operational requirements related to the provision of the services on TESSITURA.AT, your data may also be processed by our suppliers. Our suppliers are all assessed and selected by TESSITURA based on their proven reliability and ability. Some of these suppliers may also be based in countries that do not belong to the EU. In these cases, your personal data will be transferred to such countries in compliance with the guarantees provided for by law.
How long will your data be stored for?
We will store your data for a limited period, the length of which will depend on the purpose for which it was collected and at the end of which your personal data will be erased or irreversibly anonymised. The period for which we store your data depends on the purpose of the processing: for example, data collected whilst you shop on TESSITURA.AT is processed in order to comply with all the necessary administrative and accounting formalities, and is therefore stored in compliance with the local tax regulations (ten years), whilst data used to send you our newsletter or SMS messages is kept until you ask to no longer be sent such communications (withdrawal of consent or objection to receipt), and in any case no longer than 2 (two) years from your last interaction of any kind with us.
What are your rights?
At any time, depending on the specific processing activity, you may: withdraw your consent to the processing of your data; obtain information on what personal data concerning you we have in our possession, where it came from and how it is used; request for your personal data to be updated, rectified or integrated; and, in the cases provided for by current regulations, request the erasure of your personal data or the restriction of processing, or object to the processing of your data. You also have the right to receive the personal data concerning you in the possession of TESSITURA in a structured, commonly used and machine-readable format, and, where technically possible, we can transfer your data directly to a third party indicated by you.
If you believe that your personal data has been processed illegally, you may log a complaint with one of the supervisory authorities responsible for ensuring compliance with the data protection regulations in force. In Romania, complaints may be submitted to the Romanian. Data Protection Authority.